Senior Product Manager (Government Digital Services)

The Opportunity

An exciting opportunity has arisen for an experienced Senior Product Manager to lead the delivery of complex digital products and services within large, fast-paced organisations. Working alongside multidisciplinary teams, you will be responsible for shaping product strategy, driving delivery and ensuring services meet user needs while achieving measurable business outcomes.

This role requires a strategic product leader who can operate confidently in complex stakeholder environments, balancing user needs, operational requirements, technical constraints and organisational objectives.

Key Responsibilities

• Define and communicate product vision, strategy and roadmaps.
• Lead multidisciplinary teams delivering complex digital services and products.
• Drive product discovery, prioritisation and delivery activities.
• Develop and manage product backlogs aligned to strategic objectives.
• Build strong relationships with senior stakeholders and decision-makers.
• Facilitate workshops, planning sessions and stakeholder engagement activities.
• Use data, research and user insight to inform product decisions.
• Create alignment between business goals, user needs and delivery teams.
• Manage competing priorities and make informed decisions in complex environments.
• Support teams throughout the full product lifecycle, from concept through to live operation.
• Ensure delivery remains focused on achieving measurable outcomes and user value.
• Mentor and support colleagues in product management best practice.

Essential Experience

• Significant experience in Product Management or Senior Product Management roles.
• Experience delivering complex digital products and services within large organisations.
• Strong understanding of Agile methodologies including Scrum and Kanban.
• Proven experience leading multidisciplinary teams across design, research, engineering and delivery functions.
• Experience developing product strategies, roadmaps and prioritisation frameworks.
• Strong stakeholder management and influencing skills.
• Experience balancing commercial, operational and technical considerations.
• Ability to make evidence-based decisions using user research, analytics and delivery insights.
• Excellent communication and workshop facilitation skills.
• Experience managing products through complex transformation programmes.

Desirable Experience

• Experience working within structured digital delivery frameworks and governance environments.
• Knowledge of accessibility, security and compliance requirements.
• Experience delivering large-scale digital transformation initiatives.
• Exposure to emerging technologies, AI and digital innovation programmes.
• Experience working in regulated or highly complex environments.

Candidate Profile

The ideal candidate will be a strategic and delivery-focused Product Manager who thrives in complex environments. You will possess exceptional stakeholder management skills, be capable of building consensus across diverse groups and have a passion for delivering user-centred digital services. You will combine strong leadership qualities with a practical, hands-on approach to product delivery, ensuring teams remain focused on achieving meaningful outcomes and continuous improvement.

This version is suitably anonymised and does not contain references that would directly identify the original client or organisation.