Service Designer – Public Sector
We are seeking an experienced Service Designer to join a high-profile Home Office programme on an Inside IR35 contract paying £400 per day via umbrella company.
Role overview
Service Designer | Home Office | SC Cleared | Inside IR35 | £400 per Day | 90% Remote
We are seeking an experienced Service Designer to join a high-profile Home Office programme on an Inside IR35 contract paying £400 per day via umbrella company.
This is a predominantly remote engagement, with approximately 90% remote working and only occasional onsite attendance for research and stakeholder activities.
The Role
You will play a key role in designing and improving complex public services, working as part of multidisciplinary agile delivery teams. You will help shape user-centred services, facilitate workshops, translate research into actionable insights, and ensure services meet Government standards.
Essential Experience
- Strong Public Sector/Government experience is essential
- Proven experience working to GDS standards and Government Design Systems
- Service blueprinting, journey mapping, and service design artefact creation
- Designing and testing service concepts through prototyping
- Workshop facilitation and co-design leadership
- Strong stakeholder management and communication skills
- Ability to balance user, business, and technical needs
- Experience working within agile delivery environments
- Knowledge of accessibility and inclusive design principles
- Active SC Clearance required
Contract Details
- End Client: Home Office
- Role: Service Designer
- Rate: £400 per day
- IR35: Inside IR35
- Engagement: Umbrella Company
- Location: 90% Remote
- Clearance: Active SC Clearance
This is an excellent opportunity for a Service Designer with proven Government experience to support the delivery of critical public services within a major Home Office programme.
Apply for this role
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Best of luck!